Valleywise Health Medical Center

Discover Comprehensive Hospital Care and Essential Patient Resources at Valleywise Health Medical Center in Phoenix, Arizona.

Located at 2601 E. Roosevelt Street, Phoenix, Arizona 85008 , Valleywise Health Medical Center is a major public teaching hospital serving patients and families throughout the Phoenix metropolitan area and beyond.

The medical center provides around-the-clock emergency care, specialized trauma treatment, burn care, surgical services, maternity care, neonatal intensive care, imaging, and other inpatient medical services.

With a history connected to more than a century of public healthcare in Maricopa County, Valleywise Health plays an important role in providing medical treatment and training the next generation of healthcare professionals.

A major milestone came on June 13, 2024, when Valleywise Health began treating patients in its newly built, 10-story medical center. The modern facility replaced the previous hospital tower that had served the community for more than 50 years.

For travelers staying with Phoenix Furnished Rentals , understanding the medical center's location, visiting procedures, and transportation options may be useful when planning a healthcare assignment, supporting a hospitalized relative, attending a scheduled procedure, or organizing an extended medical stay.

What Makes Valleywise Health Medical Center Important?

• 24-Hour Emergency Care: The hospital operates adult and pediatric emergency services throughout the day and night.
• Level I Trauma Care: Valleywise Health operates an American College of Surgeons-verified Level I adult trauma center for serious injuries.
• Specialized Burn Treatment: The Diane & Bruce Halle Arizona Burn Center provides comprehensive treatment for adults and children.
• Maternity and Neonatal Services: Care includes labor and delivery, maternal healthcare, and neonatal intensive care.
• Modern Medical Facilities: The new hospital features private patient rooms, dedicated clinical spaces, and modern medical technology.
• Surgical and Specialty Care: The hospital offers surgical, cardiac, diagnostic, and other medical services.
• Medical Education: The hospital provides clinical training opportunities for physicians and healthcare professionals.
• Public Healthcare Mission: Valleywise Health serves patients across Maricopa County as an important public healthcare system.
• Central Phoenix Campus: The hospital is located near 24th Street and Roosevelt Street, with additional healthcare facilities on the surrounding campus.

The History of Valleywise Health:

Valleywise Health has a history rooted in Maricopa County's public healthcare system. The organization traces its origins to the nineteenth century, when county healthcare services began serving local residents.

Over generations, the health system evolved from its original county medical operations into a regional healthcare and teaching organization.

For many years, the public hospital was widely known as Maricopa Medical Center, a name that remains familiar to many longtime Phoenix residents.

The hospital became known for its emergency medicine, trauma services, specialized burn care, and medical education programs.

These specialties supported patients with complex and serious medical conditions, while providing practical clinical training for medical residents.

Valleywise Health's major modernization project represented a new chapter for the public healthcare system.

The project expanded the hospital's ability to serve patients while replacing aging facilities with a modern, patient-centered environment.

The New Valleywise Health Medical Center:

The new Valleywise Health Medical Center opened to patients on June 13, 2024.

The approximately 673,000-square-foot, 10-story medical center was developed to replace the older hospital facility on the Roosevelt Street campus.

The project was part of a broader healthcare modernization initiative supported by the voter-approved funding authorization from 2014.

The new building includes private patient rooms, modern clinical facilities, additional space for specialized medical services, and improvements intended to support patient comfort.

According to Valleywise Health, the rooms feature private bathrooms and seating that can help family members remain near hospitalized patients.

The building was also designed to accommodate complex medical services such as trauma care, critical care, and specialized burn treatment.

Learn more through the official Valleywise Health hospital opening announcement .

Emergency Department and 24-Hour Care:

Valleywise Health Medical Center provides emergency medical services 24 hours a day, seven days a week .

Its Emergency Department serves adults and children who require evaluation and treatment for urgent medical conditions.

The newly developed emergency facility includes dedicated clinical areas, private treatment rooms, trauma bays, and pediatric spaces.

The hospital's emergency medical teams have access to additional services on campus, including surgery, imaging, intensive care, and specialty treatment.

Emergency patients are generally assessed according to the seriousness of their condition. As a result, waiting times may vary.

For information about the hospital's emergency capabilities, visit Valleywise Emergency and Trauma Services .

For life-threatening conditions, call 911 rather than delaying emergency assistance.

Level I Trauma Center:

Valleywise Health is widely recognized for trauma services.

The hospital's adult trauma program holds verification as a Level I Trauma Center through the American College of Surgeons.

This designation reflects comprehensive trauma-care capabilities, including the availability of specialized medical teams, surgical treatment, critical care, and other essential services.

Trauma care may be required following serious injuries such as traffic collisions, falls, or other major accidents.

The new hospital includes multiple dedicated trauma bays designed to support complex emergency medical treatment.

Valleywise Health's trauma program also plays a role in training medical professionals in emergency and critical care.

Read the official Level I Trauma Center announcement for additional information.

Diane & Bruce Halle Arizona Burn Center:

One of the most important specialty facilities at Valleywise Health is the Diane & Bruce Halle Arizona Burn Center .

The burn center was established in 1965 and has developed into a nationally recognized treatment facility.

It is verified by the American Burn Association and the American College of Surgeons for adult and pediatric burn care.

The center is located on the fourth floor of the new medical center.

Its facilities include dedicated adult and pediatric treatment areas, intensive care beds, therapy spaces, and specialized rehabilitation resources.

The center treats a broad range of burn injuries, including injuries caused by flames, hot liquids, chemicals, electricity, and hot surfaces.

It also provides treatment for selected complex wounds and skin-related conditions.

Learn more through the official Arizona Burn Center website .

Burn Recovery and Rehabilitation Services:

Recovery from a significant burn injury may involve more than the initial medical treatment.

Valleywise Health's burn-care program includes multidisciplinary services intended to support patients throughout treatment and recovery.

Depending on individual medical needs, patients may receive surgical treatment, rehabilitation, physical therapy, occupational therapy, and follow-up care.

The burn center also supports patients dealing with the physical and emotional challenges associated with complex injuries.

Families supporting someone through a lengthy recovery may need to plan repeated appointments or extended visits.

Visitors should discuss treatment schedules, recovery expectations, and referral requirements directly with the medical team.

See Valleywise Health Rehabilitation Services for more information.

Maternity and Labor & Delivery Services:

Valleywise Health also provides maternity and childbirth-related medical services.

Its programs include care during pregnancy, labor, delivery, and the postpartum period.

The health system offers support for expectant parents, newborn babies, and families needing additional care.

Maternity services can include prenatal appointments, labor and delivery, childbirth education, and postnatal support.

Specific appointment and admission procedures depend on the patient's circumstances and medical provider.

Visit Valleywise Health Maternity Services to explore available programs and appointment information.

Neonatal Intensive Care Unit (NICU):

The medical center provides specialized neonatal care through its Neonatal Intensive Care Unit (NICU) .

Neonatal intensive care supports newborn babies who require additional medical monitoring or treatment.

This may include premature infants or babies with complex medical needs.

The NICU brings together specialized healthcare professionals and clinical resources to support newborn care.

Family visitation, participation in newborn care, and admission procedures are determined by the clinical team.

Parents and families should discuss access arrangements directly with the nursing staff.

Learn more about maternity and newborn care services .

Pediatric Emergency and Intensive Care:

Valleywise Health Medical Center provides specialized services for younger patients.

These include pediatric emergency care, acute medical treatment, and the Pediatric Intensive Care Unit (PICU) .

Pediatric intensive care is intended for children who require close medical supervision or treatment for serious illness and injury.

The hospital also provides child life support services that can help young patients and families navigate the hospital experience.

Because the needs of pediatric patients vary considerably, families should confirm specific department arrangements directly with the hospital.

Review the hospital's Emergency and Trauma Services for further information.

Surgical Services and Specialized Medical Treatment:

Valleywise Health Medical Center offers surgical and specialty medical services for patients requiring advanced treatment.

Surgical care may involve emergency procedures, scheduled operations, or treatment related to complex medical conditions.

The health system lists a variety of specialties, including general surgery, cardiac care, oncology, endoscopy, and additional medical programs.

Some services take place in the hospital, while others are offered in adjacent specialty clinics.

For this reason, patients should verify their appointment location rather than assuming every Valleywise appointment is inside the main hospital.

Explore the official Valleywise Health medical services directory for detailed service descriptions.

Cardiology and Heart-Related Services:

The Valleywise Health system offers medical services for patients requiring evaluation and treatment of heart-related conditions.

Cardiology services may include medical consultations, diagnostic testing, and treatment planning.

Depending on the patient's needs, services may involve collaboration among medical specialists, hospital physicians, and outpatient clinics.

Patients should confirm the location of their appointment and whether a referral is required.

Details about cardiology and related specialties are available in the Valleywise Medical Services Directory .

Imaging and Diagnostic Services:

Diagnostic services are an important part of hospital-based care.

Valleywise Health provides imaging and related diagnostic services used by clinical teams to evaluate medical conditions.

Diagnostic testing may be required during an emergency visit, hospital admission, or scheduled medical appointment.

Patients receiving imaging instructions should follow the preparation requirements provided by their healthcare team.

Some tests may require specific arrival times or other preparation steps.

Contact the hospital before your visit if you are uncertain about the location of your test.

See the official diagnostic services directory .

Intensive Care and Hospital Recovery:

The medical center operates intensive care facilities for patients needing continuous medical supervision.

Intensive care may be required following a serious injury, major surgery, or critical illness.

Medical teams coordinate treatment and monitoring according to individual patient needs.

Families visiting an intensive care patient should understand that specialized visitation rules may apply.

The hospital's published guidelines explain that children under 13 are generally restricted from intensive-care visitation, with exceptions discussed through nursing staff.

Patients and families should confirm current rules directly with the care team.

Visit Valleywise Health Visiting Guidelines .

Behavioral Health Services:

Valleywise Health also provides behavioral health services within its broader healthcare system.

These programs support patients experiencing different mental and behavioral health needs.

Available services include integrated behavioral healthcare, psychiatric treatment, and specialized programs offered at different Valleywise locations.

Not every behavioral health service is provided within the main medical center.

For example, the separate Valleywise Behavioral Health Center in Phoenix is another facility on the broader Roosevelt campus.

Patients should confirm the exact location and appointment instructions before traveling.

Find more information through official Valleywise Health Behavioral Health Services .

Valleywise Comprehensive Health Center – Phoenix:

Visitors should be aware that the Roosevelt healthcare campus contains more than one medical facility.

The main Valleywise Health Medical Center is located at 2601 E. Roosevelt Street .

The nearby Valleywise Comprehensive Health Center – Phoenix is located at 2525 E. Roosevelt Street .

The Comprehensive Health Center provides numerous outpatient and specialty services.

These can include general and specialty clinics such as dental, women's health, cardiology, orthopedics, gastroenterology, and other medical programs.

Clinic operating hours and appointment requirements vary by department.

Although the two buildings share the broader healthcare campus, they have different addresses and services.

Before your appointment, verify whether your instructions identify 2525 or 2601 East Roosevelt Street.

Visit the official Comprehensive Health Center page .

Hospital Pharmacy and Prescription Services:

Valleywise Health Medical Center provides an on-site pharmacy for prescription and medication services.

The hospital's published pharmacy operating hours are:

• Monday through Friday: 8:00 AM to 11:00 PM.
• Saturday and Sunday: 9:00 AM to 5:00 PM.
• Holidays: 9:00 AM to 5:00 PM, according to the hospital's published schedule.

Medical Center Pharmacy: (602) 344-5475 .

The pharmacy at the adjacent Comprehensive Health Center has different published hours.

Patients should confirm which pharmacy is filling their prescription, especially when collecting medication outside normal business hours.

For updated pharmacy information, visit the official medical center page .

Visiting Hours and Hospital Guidelines:

Valleywise Health generally permits visitors throughout the day, with open visiting hours at the hospital.

However, visitation can be restricted based on patient needs, medical procedures, infection prevention, unit requirements, or other hospital policies.

For some patients, the medical team may recommend limitations to support privacy, rest, or treatment.

Visitors to intensive care and other specialty units may encounter additional rules.

Valleywise Health also advises visitors who are experiencing symptoms of an infectious illness to notify hospital staff before visiting.

Patients have the right to privacy and may request restrictions on the sharing of personal health information.

Before arriving, review the current Visiting Hours and Guidelines .

Visitor Amenities and Family Waiting Areas:

Family members visiting someone in the hospital may need access to waiting rooms, food, information, and support during extended visits.

Valleywise Health provides an Information Desk in the hospital's main lobby.

Visitors can use the desk to ask for assistance locating departments and patient areas.

The hospital also provides family waiting rooms on many patient floors.

Some spaces are available for family members to communicate privately with healthcare professionals.

The medical center's public visitor resources also include dining areas and vending machines.

Consult the official visitor amenities guide before your visit.

Hospital Cafeteria and Dining:

Valleywise Health provides cafeteria services for hospital visitors, patients' families, and staff.

The hospital's published visitor information identifies a cafeteria on the ground level.

Food services include hot meals, snacks, and beverages.

Vending machines are also located in designated visitor areas.

The published cafeteria meal periods include breakfast, lunch, and dinner service.

However, specific menus and operating hours can change.

Visitors planning to remain at the hospital for long periods should verify current dining availability when they arrive.

Parking, Campus Access, and Hospital Entrances:

Valleywise Health Medical Center is part of a larger Roosevelt Street healthcare campus.

The campus has designated parking areas, entrances, medical buildings, and patient drop-off locations.

Because the medical campus contains several buildings, patients and visitors should verify the correct entrance before arrival.

Emergency Department access may differ from the main hospital lobby or outpatient clinic entrance.

Parking arrangements may also change as the campus undergoes maintenance and development.

Review the Valleywise Health campus reference map , and confirm any current construction-related changes directly with the hospital.

For assistance with campus access, call (602) 344-5011 .

Getting to Valleywise Health Medical Center:

The hospital is located at 2601 E. Roosevelt Street, Phoenix, AZ 85008 .

It sits east of Downtown Phoenix in the central Phoenix healthcare corridor, near 24th Street.

Visitors traveling from different Phoenix neighborhoods can plan their journey by private car, taxi, rideshare, or available public transportation.

Travel times depend on starting location, road conditions, and time of day.

For medical appointments, allow additional time for parking, walking, and checking in.

Open Google Maps directions to plan your arrival.

Public Transportation to Valleywise Health:

Valley Metro operates bus and light-rail services across portions of Greater Phoenix.

Guests interested in using public transportation to reach Valleywise Health should search the hospital's exact address and their starting location.

Depending on the journey, a combination of bus travel, rail service, and walking may be required.

Not every Valley Metro route directly serves the hospital.

Patients who have limited mobility, are recovering from procedures, or need reliable arrival times should consider their transportation requirements carefully.

Visit the official Valley Metro maps and schedules .

You can also explore our Phoenix Bus Connections Guide and Transportation Area Guide .

Traveling from Phoenix Sky Harbor International Airport:

Phoenix Sky Harbor International Airport is the primary commercial airport serving the Greater Phoenix area.

Visitors arriving for medical treatment, healthcare assignments, or family visits may need to travel from the airport to the hospital campus.

Taxi, rideshare, rental car, and public transportation options may be available.

The most suitable option depends on luggage, mobility, appointment schedules, and the traveler's needs.

Guests should not assume that the airport provides a direct train connection to the hospital.

Review airport ground transportation through the official Phoenix Sky Harbor transportation guide .

Appointments and Patient Registration:

Patients who need non-emergency medical treatment should confirm whether an appointment, referral, or prior authorization is required.

Valleywise Health offers a centralized appointment phone line.

Appointment Scheduling: 1-833-855-9973 .

Patients should prepare the information requested by their healthcare team, which may include identification, insurance details, referrals, and previous medical records.

Requirements can vary by department and type of appointment.

Some patients may be able to manage appointments and other account information through Valleywise Health's MyChart portal .

Insurance, Billing, and Financial Assistance:

Medical expenses and insurance arrangements can be important considerations for patients receiving planned hospital services.

Valleywise Health publishes information about accepted insurance plans, medical billing, cost estimates, and assistance programs.

Coverage can vary depending on the insurance company, individual policy, type of service, and treating provider.

Patients should verify their benefits directly with their insurance company.

The health system also offers financial assistance resources and eligibility support for qualifying patients.

Visit Valleywise Health Billing and Insurance for updated policies.

Billing Customer Service: (602) 344-8181 .

Language Assistance and Patient Support:

Valleywise Health serves a diverse patient population throughout Maricopa County.

The hospital provides interpreter services and additional patient support resources to help patients understand their healthcare.

Depending on the circumstances, care management and social services teams may assist with treatment planning and related needs.

Patients requiring language assistance or specific accessibility accommodations should communicate their needs when arranging an appointment.

For additional information, visit the official Valleywise Medical Center page .

Valleywise Health as a Public Teaching Hospital:

Beyond patient care, Valleywise Health contributes to healthcare education and clinical professional training in Arizona.

The medical center provides teaching opportunities for physicians, residents, and other healthcare professionals.

Training areas include emergency medicine, internal medicine, surgery, and additional medical specialties.

Clinical education plays an important role in preparing future doctors and supporting the region's healthcare workforce.

Valleywise Health works with academic and clinical partners on a range of training programs.

Learn more through the Valleywise Graduate Medical Education information page .

Healthcare Employment and Medical Assignments:

Visiting medical professionals may travel to Phoenix for employment, clinical training, contract assignments, or other healthcare opportunities.

For those working at Valleywise Health, access to the hospital campus can influence accommodation decisions.

Employees and temporary healthcare professionals should verify their worksite, designated entrance, shift schedule, and parking rules directly with their employer.

Some assignments may take place at the main medical center, while others involve nearby clinics or separate Valleywise facilities.

For employment information, visit Valleywise Health Careers .

Furnished Housing for Traveling Nurses and Medical Professionals:

Healthcare professionals assigned to Valleywise Health may need temporary housing for several weeks or months.

When choosing an accommodation, it can be helpful to consider the commute to the assigned medical building.

The hospital is located in Central Phoenix, but travel time depends on the exact rental location, traffic conditions, and work hours.

Furnished accommodations may provide conveniences such as a kitchen, living area, laundry facilities, and space for rest between shifts.

These features can be especially useful during a longer work assignment.

Visitors should also consider parking, property amenities, and the terms of their stay.

Browse Phoenix Furnished Rentals available properties to compare accommodations for extended visits.

Extended Stays for Patients and Visiting Families:

Families supporting a patient during medical treatment may need accommodations for an extended period.

This can be especially relevant when treatment involves repeated appointments, rehabilitation, a longer hospitalization, or visits from relatives.

When choosing where to stay, consider the hospital's exact address and your expected travel requirements.

Additional considerations may include grocery access, pharmacy locations, parking, laundry, and adequate living space.

Guests should also review the rental's accessibility features if they or a family member have mobility requirements.

Rental suitability depends on individual circumstances. Always confirm the property amenities directly before booking.

Explore our furnished rental collection for extended-stay accommodation options.

Everyday Essentials During a Hospital Stay:

A hospital-related visit can involve several days or weeks in Phoenix.

Families and medical professionals may find it useful to identify nearby everyday services before arriving.

Important considerations can include grocery stores, pharmacies, restaurants, public transportation, and a reliable way to reach the hospital.

Guests may prefer accommodations that make everyday errands more manageable, especially if their schedule involves frequent hospital visits.

The Phoenix Area Guide provides information about services, dining, attractions, and transportation across the Greater Phoenix region.

Helpful Tips Before Visiting Valleywise Health:

• Confirm the Correct Building: The main hospital is at 2601 E. Roosevelt Street; the Comprehensive Health Center is at 2525 E. Roosevelt Street.
• Check Appointment Instructions: Bring the identification, referrals, insurance information, and documents requested by your care team.
• Review Visiting Rules: Open visiting hours may be limited for particular patients, units, or medical conditions.
• Allow Extra Time: Plan for parking, hospital check-in, walking to departments, and unexpected delays.
• Verify Pharmacy Hours: Pharmacy hours differ from the hospital's 24-hour emergency schedule.
• Check Accessibility: Contact the hospital about special access or mobility needs.
• Confirm Insurance: Contact your insurer about coverage and provider requirements.
• Keep Contact Numbers Available: Save the hospital's main phone number and your department's direct contact.
• Review Transportation: Choose a route that suits your schedule and medical needs.
• Follow Emergency Guidance: For a life-threatening medical emergency, call 911.

Why Valleywise Health Matters to Phoenix Visitors:

Valleywise Health Medical Center is an important part of Phoenix's public healthcare infrastructure.

Its emergency and specialty medical programs serve a broad range of patients throughout Arizona.

The new hospital building represents a major investment in medical care, clinical training, and long-term healthcare services.

For visiting families and healthcare professionals, knowing the hospital's location, available departments, appointment procedures, and visitor resources can make travel planning more straightforward.

Whether your visit involves a medical appointment, family support, or a healthcare assignment, planning accommodation and transportation ahead of time can help reduce unnecessary travel difficulties.

Frequently Asked Questions About Valleywise Health Medical Center

Plan Your Visit to Valleywise Health Medical Center

Hospital: Valleywise Health Medical Center.

Address: 2601 E. Roosevelt Street, Phoenix, AZ 85008.

Location: Central Phoenix, near 24th Street.

Facility Type: Public teaching hospital and emergency medical center.

Hospital Hours: Open 24 hours, seven days a week.

Emergency Services: Open 24 hours. For a medical emergency, call 911.

Official Website: Valleywise Health Medical Center .

Medical Services: Official Services Directory .

Emergency and Trauma: Emergency & Trauma Services .

Burn Center: Diane & Bruce Halle Arizona Burn Center .

Maternity Care: Maternity Services .

Visitor Guidelines: Visiting Hours & Guidelines .

Appointments: 1-833-855-9973 .

Main Hospital Phone: (602) 344-5011 .

Pharmacy: (602) 344-5475 .

Billing: Billing & Insurance .

Patient Portal: Valleywise MyChart .

Careers: Valleywise Health Careers .

Campus Map: Campus Reference Map .

Google Maps: Find Valleywise Health Medical Center .

Phoenix Hospital Directory: Phoenix Hospitals Guide .

Plan Your Phoenix Medical Stay with Phoenix Furnished Rentals

Valleywise Health Medical Center provides essential healthcare services in Central Phoenix, including emergency medicine, trauma care, specialized burn treatment, maternity services, and medical education.

Whether you're visiting a hospitalized family member, attending medical appointments, or working on a healthcare assignment, planning accommodation and transportation in advance can make your visit more convenient.

Phoenix Furnished Rentals offers furnished accommodations for business travelers, relocating guests, visiting families, and extended stays around Phoenix.

Explore our Phoenix furnished rental properties , visit the Phoenix Hospitals Guide , or browse the Phoenix Area Guide for restaurants, pharmacies, transportation, attractions, and everyday services throughout the Valley.